What happens, in what order, and how long it takes.
Five stages from first visit to a working system. The only one with a genuinely unpredictable length is your distributor’s approval, and we will tell you where you sit in it rather than making you ask.
Site assessment
We measure the roof planes, record pitch and orientation, and check the switchboard and existing meter. We also look at what will shade the roof in winter, not just on the day we visit — a neighbour’s tree matters more in June than in December.
About an hour. Someone needs to be home for the switchboard, but not for the roof.
Design and quote
You get a module layout drawn on your roof, the string and inverter configuration, expected output for each season, and a full equipment list with manufacturer and model numbers rather than “premium tier 1 panels”.
The price has the rebate already deducted, and shows the certificate value we used so you can check the arithmetic.
Distributor approval
We lodge the connection application with your network distributor. They decide whether your system can export and at what limit, which is why we do not promise an export figure before this comes back.
Usually the longest stage, and outside our control.
Installation
Mounting rail, modules, DC cabling, isolators, the inverter and any switchboard work. Installed to the drawing you approved — if anything on the roof turns out different to the survey, we stop and talk to you rather than improvising.
One day for most homes. Two if the switchboard needs upgrading.
Commissioning and connection
We test the system against its designed output, complete the certificate of electrical safety, and lodge the paperwork that lets your retailer swap the meter. Monitoring is set up and shown to you before we leave.
Your feed-in tariff starts once the meter change is done, which is handled by your retailer.
Three things, all at the start.
A recent power bill
Twelve months of usage is ideal. It tells us how much of your generation you are likely to use rather than export, which is what actually determines the right system size.
Roof access
For the assessment and again on installation day. If the roof is two-storey or the only access is through a neighbour’s property, tell us early.
Your NMI
The National Metering Identifier from your bill. We need it for the connection application, and it saves a round trip if you have it ready.
Start with the drawing. Decide after that.
A site assessment costs nothing and does not put you on a call list.